Terms and Conditions


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

General Customer Service Info:
Heather Bailey Store
Heather Bailey, LLC
4080 E. Oxford Lane
Gilbert, AZ 85295
P: 480 750 9397
[email protected]

Your order should ship out within approximately 3-5 business days from date of purchase -- and more often within 1-3 business days. If any items are out of stock or at the printer, we will contact you with an expected ship date and make any necessary adjustments to your order.

***Attention International Customers***
At this time this shipping method does not allow tracking. Though almost no packages get lost in the mail, occasionally it does happen. Long delays in delivery have also been know to occur. We are not responsible for orders lost or damaged in the mail. We encourage international orders, but want our international customers to understand that there is a very small risk involved. Whether or not we replace an order that has been lost or damaged in the mail is entirely at our discretion, but we rarely take action before 30 days from the date the order was marked shipped.

As required by law, we complete all Customs forms according to the regulations provided by the United States Postal Service. Depending on your country's Customs policy, you may or may not owe duty and/or taxes on your purchase. We are not familiar with the different methods your particular country uses to assess Customs fees and taxes. If you would like to know in advance the amount of duty or tax you may owe on your package, we suggest you contact your country's Customs Department. It is your responsibility to pay the duties and/or taxes assessed on your purchase; we are not responsible for, nor will we reimburse you for any of these charges. Furthermore, it is not lawful to mark your purchase as a gift.

Items that have been broken or damaged in the mail may be returned for exchange or store credit within 7 days of receiving.  All other items may be returned, in good condition, with original packaging, within 14 days of receiving, for store credit (minus original shipping charges).  The shipping cost for a return is the customer's responsibility. Please email customer service first and upon approval, return merchandise with a note explaining the reason for your return, and whether you'd like a replacement (same item only) or store credit, to:

Heather Bailey Store
Heather Bailey, LLC
4080 E. Oxford Lane
Gilbert, AZ 85295

Contact customer service for more information: [email protected]

**If your order has missing or incorrect items, please email us at the email address above & we will be happy to rectify the mistake.**

Orders containing any products that are on back-order will be shipped out as soon as the back-ordered items are in stock. We will not separate your order into multiple shipments  If this occurs, we will email you about the back-ordered item(s) after your order is placed.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Heather Bailey Store. The collective work includes works that are licensed to Heather Bailey Store. Copyright 2008, Heather Bailey Store ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Heather Bailey Store or purchasing Heather Bailey Store products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Heather Bailey Store or to purchase Heather Bailey Store products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Heather Bailey Store. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Heather Bailey Store used in the site are trademarks or registered trademarks of Heather Bailey Store

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Heather Bailey Store disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Heather Bailey Store does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Heather Bailey Store does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Heather Bailey Store shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Heather Bailey Store has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Heather Bailey Store product is mistakenly listed at an incorrect price, Heather Bailey Store reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Heather Bailey Store reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Heather Bailey Store shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Heather Bailey Store without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Heather Bailey Store may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Heather Bailey Store.

Governing Law
Your use of this site shall be governed in all respects by the laws of the state of Arizona, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Heather Bailey Store products) shall be in the state or federal courts located in Maricopa County, Arizona. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Heather Bailey Store products) must be commenced within one (1) year after the claim or cause of action arises. Heather Bailey Store's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Heather Bailey Store may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Heather Bailey Store or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Heather Bailey Store does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Heather Bailey Store is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Heather Bailey Store reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Heather Bailey Store in its sole discretion.

You agree to indemnify, defend, and hold harmless Heather Bailey Store, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Heather Bailey Store may link to sites operated by third parties. However, even if the third party is affiliated with Heather Bailey Store, Heather Bailey Store has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Heather Bailey Store. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Heather Bailey Store seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


We reserve the right to refuse any order for any reason and to block future access to customers who mis-use this site or for any other reason.